Bill from Bedlington 3/3/2016
I took my slow-running laptop to this establishment recently,and left it with the owner of the business,a real canny joker of a lad called Steve. He gave me a deadline,and kept to it,had my laptop up and running went I went to collect it,it was spot-on! He had freed up a lot of space by clearing old junk files out,and servicing the machine.[it was so full I couldn't download a single music file!!] Now it's running great! Steve is a cracking dude to be getting along with,and within five minutes you feel like you have known him all your life!![you know the sort of guy that comes over like that...very rarely!] He followed his service up by P.M. later in the week just to make sure that everything was o'k,and said that if I need any advice,just call in to his shop,or contact him by mail or text. I would recommend his services to anybody that has I.T. problems!! Mind,in between seeing to me,he had a steady stream of customers coming in,all on first-name terms,and he treated them all the same,i.e. with a friendly smile and joking all the time.....I don't know how he does it!![and it's genuine....no pussy-footing with this big lad!!] This what we need more of in Bedlington,the way it used to be in the old days,when it was a smaller pit community,and lots of folks knew each other,smaller shops,with a natter and a smile from the staff! Thanks Steve,for a great service!