Serving customers throughout the North East, Northumberland and North Tyneside, including: Alnwick, Ashington, Bedlington, Blyth, Cramlington, Morpeth, Newbiggin by the Sea, Ponteland, Rothbury, Seaton Delaval, Seaton Sluice, Stakeford, Tynemouth and Whitley Bay. Contact us regardless of location, We’re here to help.
With over 30 years experience of computer repair and IT in general we at Northumberland IT are genuine experts who will get the real fault fixed. Not just a ‘band-aid repair‘ as offered by many others with supposed experience! Computer repair IS our business, it’s something we specialise in and pride ourselves on our consistent results. Unlike many others we won’t lose your data and you’ll be amazed at the difference in your computer system.
Having our Bedlington workshop means we can work on several computers at a time, giving better value and a far more professional service than any ‘band-aid fix’ from a mobile ‘technician’ or an incompetent repair shop. While one computer is running our automated scans and diagnostics, we can be looking deeper at others, reducing the costs for the customer. We always recommend that work is completed in the workshop as it allows us to run far more intense diagnostics which take several hours to complete, meaning we can give you a set price. Yes we could come out and run some quick checks for a temporary repair, but we’d rather give our clients a professional service. Better value and outstanding work every time. A genuine walk in workshop where you can actually see us working!
We don’t just fix your computer, we’ll make it really work – often even faster than when new!
Unlike other local shops we always install genuine Microsoft software – and we install it properly, with all the drivers and software you need to keep your computer working. We’ve seen so many fake windows discs – complete with virus installation. If you value your security, insist on genuine software.
Bought a computer somewhere else and tired of taking it back paying for repairs over and over? One of our customers had previously paid hundreds on repairs only to find out a local shop had sold him a machine with a faulty motherboard, they ‘missed’ the fault multiple times and charged him to check it! We fixed it first time.
We only stock hardware and software that we would use ourselves, with no hard sell. Like all the other shops, Bullguard offered us money too, we’ve tested their software and simply wouldn’t do that to our clients.
In store prices from only £15
- Computer won’t turn on, even if there are no lights or sound on the laptop or desktop PC, bring it to us for a repair estimate.
- Boot loop – You switch on your computer and it decides to restart in a continuous loop.
- Blue screen – if you’re here, you’ve probably seen this. The reasons are many – but it can be fixed, often the same day.
- Computer starts, but shows a blank screen or just a mouse pointer.
- Laptop or PC shows an error message soon after switching on or errors on the windows login screen where you would usually enter your password.
- System shuts down, locks up or freezes whilst in use. Typically this can be a sign of PC overheating. Not something you should ignore as further damage can quickly occur.
- Computer making a lot of noise, whirring, beeping or clicking. Not something you should ignore as this is a sign of internal components struggling.
- Windows not opening webpages or displaying errors. Including errors about certificates on secure websites like your email or banking. Typically this can be a sign of malicious software or a virus on your computer.
- Laptop screen broken – Laptop screens are fragile and easily broken. Sometimes the actual crack is not visible, but you can tell from the image that there is a problem. Subject to stock we can often repair laptop screens the same day.
- Laptop keyboard not working – We can replace the keyboard or individual keys can be attached.
- Laptop not charging – This could be the charger or the laptop socket itself. We can replace the charger or diagnose and replace the power connector or charging circuitry.
- Computer virus – We are experts in the field of virus removal and malware removal.
- Data transfer service. We can transfer your data and settings from your old PC to your new PC or laptop.
- Make windows 8 usable! The vast majority of users are not impressed with windows 8. We can get you a start menu, and do away with the general annoyances that windows 8 brings – Making your computer more user friendly.
- New computer setup. Setting up a new computer can be a daunting task, we will ensure that all of your hardware is connected and working, printer set up, internet is working and your email is set up ready to use. We can also recommend free antivirus products that will ensure you of improved security. Don’t forget that many of the larger retailers simply employ salesmen, who from our experience know very little about computers or IT!
- Memory upgrade. As programs get larger, more complicated, or you’re running a lot of them, a memory upgrade is an inexpensive option you should definitely consider.
- Hard drive upgrade. Running out of space for programs and files? We can fit a new hard-drive and retain all of your programs and settings. Up to 6TB (6000GB) are available at time of writing.
- SSD upgrade. Solid State Drives are faster than regular hard drives but are also more expensive. Should you consider this option, give us a call for current prices as the hardware cost changes often.
- Computer speedup & Computer cleanup. Just like a car, a regular service is important. Using the most thorough diagnostic tools, we’ll inspect all hardware, software and cleanup your operating system. You’ll be surprised how fast your computer can be, often faster than when it was new! If your computer is running slow give us a call and experience the difference for yourself.
Feel free to contact us or call into our store for impartial expert advice:
Northumberland: 01670 898333
Newcastle: 0191 4329858
FAX: 01670 898332
Address: 19 Park Avenue, Grange Park, Bedlington, Northumberland, NE22 7EJ
Call outs are available within a 15 mile radius of our offices, call for details.
Note: The shop was previously known as AB Computer Services – In December of 2014 Steve took over the shop completely and in doing so changed the name to his business as well as the new telephone number. It’s still the same Steve in the shop – but now even better service!